Client Resources


General

Common Forest Trees of North Carolina: How to Know Them is put out by the North Carolina Forest Service. Includes details on size, shape and other characteristics of each species. Also includes black and white illustrations of tree leaves, twigs and fruit, and range map.

Tree Care Tips, created and maintained by the TCIA, is packed with content designed to help homeowners care for their trees and protect their landscapes.

TreesAreGood, an ISA publication, helps increase awareness of the benefits of trees and provides homeowners and other tree owners with access to resources to help sustain trees in an urban environment.

The Arbor Day Foundation has excellent resources for putting the “right” tree in the right place.

The U.S. Drought Monitor map provides a summary of drought conditions across the United States and Puerto Rico. Often described as a blend of art and science, the map is updated weekly. Helpful to determine if supplemental watering is needed.

Frequently Asked Questions

Q: What forms of payment does RTS accept?

A: Cash, check, and/or credit card.

Q: When is payment due?

A: Payment in full is due upon receipt of the invoice. You will only be invoiced after services have been rendered.

Q: What’s the difference between an estimate (free) and a consultation (charge)?

A: An estimate is when you have a good idea of what you want done and simply want RTS to tell you what it would cost; the on-site visit typically takes 30 minutes or less. A consultation is when the situation is more complex and/or requires more than 30 minutes on-site.

Q: How did Royce become such a good climber?

A: Royce Clay – the man, the myth, the legend – was born with supernatural abilities.

Q: What is RTS’ ethos?

A: RTS believes in:

  • Demonstrating honesty, fairness, and dependability in all client interactions.
  • Paying a living wage or higher to all of its employees.
  • Promoting the safety and well-being of our employees and clients by adhering to all applicable laws and maintaining the required insurance.
  • Applying International Society of Arboriculture (ISA) Best Management Practices (BMP) to all of its tree and plant health care services.